2025 Customer Reviews

As a Muslim traveler, I always worried about halal food issues during trips to China—until I saw the positive reviews of this “Chengdu Muslim-Friendly City Package” on Trustpilot. After the actual experience, it completely dispelled my concerns! The package covers three core attractions: Chengdu Panda Base, Jinli Ancient Street, and Qingyang Palace. Guide A Ling understood my needs in advance and arranged halal-certified restaurants throughout the trip, such as “Huangchengba Halal Food” for beef pancakes and mutton soup. The meat was fresh and compliant with religious teachings, and even the drinks were confirmed alcohol-free.​ When visiting the Panda Base, A Ling deliberately avoided peak hours and took us to observe pandas eating at close range. She also explained panda conservation knowledge in French + Malay (my husband is French, so communication was smooth). When touring Jinli, she helped us select halal food stalls and recommended sweet osmanthus cakes and almond tea—moderate sweetness, perfectly suited to Malaysian tastes. The most thoughtful part was that 15-20 minutes of prayer time was reserved during each day’s itinerary; A Ling checked in advance for mosques or quiet prayer spots near the attractions, so I didn’t have to worry about my religious needs.​ On the last day of the trip, A Ling also took us to a halal Sichuan opera teahouse, choosing “face-changing + fire-breathing” performances without pork elements—allowing us to experience local culture without violating our beliefs. After returning to Malaysia, I wrote a detailed PRODUCT REVIEW on a Muslim travel forum, and many friends asked me for the booking link. If you’re a Muslim wanting to travel to Chengdu, choosing this City Package is definitely correct—it perfectly balances faith and travel!

Chengdu, you stole my heart. This solo trip was everything I dreamed of—and more. Waking up to the smell of spicy hotpot in the air, wandering through the tree-lined streets of Jinli, sipping tea in a centuries-old teahouse while listening to locals chat… it felt like stepping into a warm, lively story. But the highlight? The pandas. Oh, those fluffy giants! Watching a baby panda roll around in the grass, munching bamboo like it’s the best snack on earth—my heart practically melted. I stood there grinning like a kid, snapping photos (though none capture their magic). It’s a moment I’ll replay forever. This trip wasn’t just about seeing sights—it was about feeling joy, slow and sweet. Chengdu, thank you for the memories. I’ll be back, with more tea and a bigger smile.

I am full of curiosity about China’s ancient history, especially the Tang Dynasty culture, so I chose Xi’an’s Small Group Tour. When I saw the reviews of this company on Tripadvisor, “small group size” and “guide with rich historical knowledge” were the most attractive points—and after the actual experience, I think this is the most rewarding trip I have had in China!​ Our small group had only 6 people from different countries, and Guide Lao Zhou graduated from the history department and has a thorough understanding of Xi’an’s history. When we went to the Terracotta Army, he didn’t just take us to see the pit groups, but explained in detail the gestures and costumes of each terracotta warrior (which represented their identities), and even showed us color photos of the terracotta warriors when they were just unearthed on his mobile phone (I never knew the terracotta warriors were originally colored!). He also explained in a mix of simple English and Hindi to ensure I could understand everything; this patience moved me a lot.​ The most surprising part of the trip was the night tour of the Tang Dynasty Never-Sleeping City: Lao Zhou took us to watch the performance of the “Tumbler Lady,” explained the night market culture of the Tang Dynasty, and recommended local “roujiamo” (meat sandwich) and “yangrou paomo” (lamb soup with steamed bread). I told Lao Zhou that I like spicy food, so he specially took me to a small shop and added special chili oil—the taste was spicy and satisfying, more distinctive than the spicy snacks I have eaten in India!​ The transportation and tickets for the whole trip were arranged by the travel agency; I didn’t have to queue or find routes by myself, saving a lot of time. Lao Zhou would also remind us of the next day’s weather and clothing (the temperature difference between morning and evening in Xi’an is very large) after the end of each day’s itinerary. After returning to India, I wrote a detailed PRODUCT REVIEW on my travel blog, and many readers left messages saying they wanted to refer to my itinerary—if you are interested in Chinese history, you must choose this Small Group Tour; it will make you feel as interesting as “reading a living history book”!

I’m an adventure lover, so Zhangjiajie’s unique rock formations and glass bridges were a must-visit for me. But I didn’t want a generic tour—I wanted to focus on the most thrilling spots and have enough time for photos. That’s why I went for this company’s Tailor Make Itinerary service, and it was exactly what I needed! First, the customer service team was amazing—they asked about my adventure level and photography interests, then designed an itinerary that included Tianmen Mountain Glass Plank Road, Yuanjiajie Scenic Area (where Avatar was filmed!), and Golden Whip Stream. They even adjusted the order to avoid the midday crowds at the glass plank road—we went first thing in the morning, so I had almost the entire plank road to myself for photos! Our guide, Alex, is a local who knows all the hidden trails. He took us to a secret viewpoint in Yuanjiajie where we could see the “Hallelujah Mountains” without any other tourists—my photos there got so many likes on social media! He also knew the best times to visit each spot for lighting, which was a huge help for my photography. For meals, he recommended local Hunan dishes, but since I don’t like too much spice, he asked the restaurants to tone it down. The accommodation they booked was a cozy hotel near the scenic area, so we didn’t have to travel far each day. I wrote a detailed PRODUCT REVIEW on Tripadvisor because this tailor-made itinerary made my Zhangjiajie trip the most exciting adventure of my life. If you’re an adventure or photography fan, this is the service for you!

The Xi’an Terracotta Army day trip was exceptionally well-organized! The driver picked us up promptly from our hotel in a clean, comfortable vehicle. Our guide’s historical expertise was impressive – he explained every detail of the pits and Qin Dynasty history. Lunch at a local restaurant featured authentic Shaanxi noodles. The additional stop at Huaqing Pool was a bonus, with captivating stories about Emperor Xuanzong and Yang Guifei. Iced water was provided on the return trip – a thoughtful touch. Ideal for travelers short on time but eager for in-depth history.

Our family’s custom tour through Beijing, Xi’an, and Guilin was lovely—way better than just flipping through photos. In Beijing, the kids actually put down their tablets to chase stray cats in the hutongs, while my parents chatted with a street vendor about old times. The Forbidden City was grand, but those little moments felt more real. Xi’an’s terracotta army surprised us. We thought it’d be “just old statues,” but hearing how each soldier was crafted differently made the kids lean in, asking questions. Even my grumpy teen admitted, “That’s pretty cool.” Guilin was the relaxer. Floating down the Li River, no rush, just pointing out hills that looked like elephants or camels. The kids argued over who saw a fish first, and my wife and I sipped tea, quiet. It wasn’t all “magic”—we got lost once, and the food was spicy (too spicy for the kids). But that’s what made it ours. A trip that didn’t just show us China, but gave us stories to laugh about at dinners for years. Thanks for that.

저는 산도시인 중경의 독특한 풍경을 보고 싶었어요. 트립어드바이저(Tripadvisor)에서 이 회사의 시티 패키지(City Packages)를 보고 좋은 리뷰가 많아서 예약했어요. 정말 정말 재미있었어요! 가이드 리사 씨는 중경 출신이에요. 중경의 복잡한 길도 잘 알고, 역사도 잘 설명해줬어요. 패키지에는 자오창구, 홍포차, 리차이門，강빙렬 등 핵심 관광지가 모두 포함되어 있었어요. 가장 기억에 남는 건 자오창구에서 산책한 거예요. 리사 씨가 중경의 "층층이 쌓인 길"이라는 특징을 설명해주면서, 지하 10층에서 갑자기 지상 1층으로 나오는 기이한 경험을 해봤어요. 홍포차에서는 야경을 보았어요. 불빛이 반사된 강물이 정말 아름다웠어요. 점심으로는 리사 씨가 추천한 핫포트를 먹었어요. 매운 맛도 적절하고, 재료도 신선했어요. 저는 매운 음식을 잘 못 먹는데, 리사 씨가 맵기를 줄이라고 식당에 말해줘서 정말 고마웠어요. 行程中还有磁器口古镇，那里有很多特色小吃，比如陈麻花、火锅底料，我买了很多回去给朋友。整个行程安排得很合理，不会太赶，每个景点都有足够的时间体验。트러스트파일럿(Trustpilot)에도 이 회사에 좋은 리뷰를 남겼어요. 다음에 중경에 또 올 거면, 肯定还会选他们家的 Tailor Make Itinerary，想更深入地体验山城的魅力！

Our family’s journey through Beijing, Shanghai, and Harbin was pure magic. Beijing’s ancient grandeur—those imperial palaces and the Great Wall—left us in awe, a perfect blend of history and majesty. Shanghai dazzled with its futuristic skyline, where skyscrapers glow like stars, yet the old lanes hold so much charm. Harbin, with its sparkling ice sculptures, felt like a winter fairy tale, especially watching the kids laugh while sliding on ice. China’s beauty is overwhelming—so vast, so varied, and every corner feels special. None of this would have been as smooth without TST Cross-Border Travel. Their plans fit our family perfectly, no stress, just joy. And Lily, our guide, was wonderful—knowledgeable, patient with the kids, and full of little stories that made each place come alive. We’ll carry these memories forever. Merci, TST and Lily—you made our China dream come true!

I love spicy food, and I’ve always wanted to go to Chengdu for authentic Sichuan cuisine and to see giant pandas. So I found this company’s Day-trips service on Trustpilot—many Malaysian tourists gave good reviews, so I booked it. It was really great! Guide Xiao Chen is a Chengdu local who knows all about food. In the morning, she took us to see giant pandas—she knew when they’re most active, so we saw them eating bamboo and climbing trees, so cute! After seeing the pandas, we went to Kuanzhai Alleys. She didn’t just take us to the main street; she led us to the side alleys with many unique shops. I bought Shu embroidery as a souvenir. Lunch was the highlight! Xiao Chen took us to a small local restaurant (called “cang ying guan zi” in Chinese—small but authentic). The mapo tofu, twice-cooked pork, and spicy beef slices were all delicious; I couldn’t stop eating! She also taught us how to eat Sichuan food without being too spicy, like pairing it with ice jelly—so thoughtful. In the afternoon, we went to Jinli. She told us Jinli’s history and recommended snacks like “san da pao” (glutinous rice balls) and “tang you guo zi” (fried sugar dough)—all tasty. The itinerary was slow-paced, not rushed at all, like wandering Chengdu with a local friend. I’ve recommended it to my family and friends in Malaysia. Next time I go to Chengdu, I’ll definitely choose their City Packages to explore Chengdu fully!

My friends from Singapore and I are all nature lovers; we’ve always wanted to go to Xinjiang to see the grasslands, but worried that the small group service wouldn’t adapt to Singaporean habits. When we saw the positive review of this “Xinjiang Singaporean Exclusive Small Group” on Tripadvisor, saying that the guide understands Singaporean tastes and arranges halal meals, we formed a team to sign up—and it turned out to be our best trip this year!​ Our small group had 6 people, all Singaporeans. Guide Xiao Ma is a local Hui person in Xinjiang; he speaks Chinese + simple English, so there was no communication barrier. The itinerary covers Sayram Lake, Nalati Grassland, and Karajun Grassland. Xiao Ma knew we liked a slow pace, so he only arranged 1-2 attractions per day, leaving enough time for taking photos. When we were at Nalati Grassland, he took us to a herdsman’s home as guests; the halal milk tea was added with condensed milk that Singaporeans like, and the hand-grasped meat was served with onion sauce (not greasy). The herdsmen also taught us to dance Kazakh dances, and the video my friend took became popular on Singaporean social media!​ For food, Xiao Ma arranged halal restaurants throughout the trip, such as “Ailizhati Halal Restaurant” in Yining. The recommended spicy chicken pot (adjusted to mild spiciness) and roasted buns (super fragrant lamb filling) were more authentic than the Xinjiang restaurants in Singapore. The transportation used was a 7-seater business car with large space, and it was also equipped with sunscreen and mosquito repellent commonly used by Singaporeans (there are many mosquitoes on Xinjiang’s grasslands).​ The most touching part was that a friend suddenly caught a cold; Xiao Ma immediately went to the pharmacy to buy “Happiness Cold Tablets” which are common in Singapore, and also boiled ginger water for him. After returning to Singapore, we wrote a PRODUCT REVIEW in the travel group, and many people asked about the booking method—this Small Group not only let us see the beauty of Xinjiang but also made us feel “at home” through details; we will definitely bring our families here again next time!